Update to OPERA: Update Episode Function
September 2026
Dear Colleague,
An improvement has been made to the ‘Update Episode’ function in OPERA. Previously, selecting ‘Update Episode’ opened an external JotForm; this process will now be completed directly within OPERA via a new in-app form.
The options available within ‘Update Episode’ will be tailored to the service associated with the episode, and for some services, may also depend on the availability of a Referral Summary document or the episode status.
Where an update action is not available, users will receive a clear on-screen message. All update actions will continue to be recorded for audit and operational purposes, including the user completing the action, the URN and the action selected.
This change is designed to provide a more streamlined and efficient user experience by keeping the entire process within OPERA.
Please find the help page link, here.
If you have any other questions or queries, please reach out via the blue bubble on OPERA, or alternatively email hello@referral.support.
Kind regards,
Primary Eyecare Services
