Good Morning
Lancashire and South Cumbria ICB (LSC ICB) have received notification from NHS BSA in relation to 2024/2025 Complaints Survey. The report advises 71% of practices in LSC have provided a submission.
Thank you to those of you who have submitted
If you have not completed your annual submission for 204/2025, NHSBSA have recently circulated information in relation to the re-opening of the window for submission until
Monday 18 August 2025.
I have attached the initial correspondence from NHSBSA providing information on how submit your complaints data, you can also find information on how to submit on the NHSBSA website.
Provider Assurance Ophthalmic | NHSBSA
Please be aware that completion of the annual complaints survey is a contractual requirement.
Kind Regards
PLEASE NOTE
With immediate effective the new generic email address for Optometry is lscicb-bl.optom@nhs.net.
As from the 13 August the current Optometry generic email box will no longer be in use.