I have been asked to remind practices sending an invoice on ELFS, that you must include the PO number on the invoice. The Trust have also requested that invoices are grouped and sent on a monthly basis rather than individually.
Going forwards, we have been advised the most robust method for swift payment is the following:
- Send a copy of the HESP and invoice to 382.bth@elfsap.co.uk quoting the purchase order number on the document.
- Ensure it is addressed to the following payables team. If the bill is not addressed to the one below & on the attached purchase order, ELFS (East Lancashire Financial Services) will reject it.
Blackpool Teaching Hospitals NHS Ft
C/O ELFS Business Services
Viscount House (Unit 1), Arkwright Court
Commercial Road, Darwen, Lancashire
BB3 0FG
We are aware there are ongoing issues with delayed HESP payments and are working closely with the Trust to resolve these are quickly as possible and to prevent future issues.
If you have an issue with HESP payments that we are not already aware of or any other concerns/queries regarding this process, please contact locality lead sarah.bentley@lmbloc.co.uk in the first instance for help and support.