Dear Colleague,
Lancashire and South Cumbria Integrated Care Board is extending its Translation and Interpretation Service provision for NHS Patients accessing primary care.
We have four main providers covering the ICB’s geographic footprint and these are roughly aligned to the former CCG areas. Please contact providers using the information below; they will support your onboarding and access to interpreter services:
| Provider | Offering | North Lancs, South Lakes CCG area | East Lancashire, Blackburn with Darwen CCG area | Central Lancs/Preston CCG area |
| Cosign Ltd voice/text/ 07974725430 office@cosign.org.uk | BSL interpretation To access the service, please ring 07974725430 or email: office@cosign.org.uk | Lancashire | ||
| Cumbria Deaf Association Tel/01228 210205 bsl@cumbriadeaf.org.uk | BSL interpretation 9.00am – 4.30pm Monday to Friday To access the service, please ring 01228 210205 or email: bsl@cumbriadeaf.org.uk | South Lakes/ Westmorland & Furness only | ||
| Prestige Network Ltd For interpretation Tel/ 01635 246700 interpreting@prestigenetwork.com For translation Tel/01635 246699 sales@prestigenetwork.com | Interpretation and Translation For onboarding, please dial 01635 246700 interpreting@prestigenetwork.com | ICB-wide | ||
| Language Line Solutions Tel/ 0845 310 9900 (0330 123 9418 for mobileusers) enquiries@languageline.co.uk LanguageLine UK – Interpreting & Translation Services Document Translations Tel: 0800 917 6564 Email: translations@languageline.co.uk | Interpretation and Translation General enquiries, feedback and materials Tel: 0800 169 2879 For onboarding, please dial 0845 310 9900 and key in the following Client ID: Optometrists – 655765 | ICB-wide | ||
If you have any concerns with the language support services or need advice on how to access these services, please contact your local ICB colleagues via the following generic email addresses:
