Lancashire Teaching Hospitals finance team have provided the following update regarding payment of HESP vouchers.
“In line with NHS national counter-fraud requirements, SBS are asked to complete a verification call to check all details are correct and valid. Valid invoices will only be paid on completion of the verification call. This is a national requirement for every supplier to the NHS.”
Please make your practice teams aware that they may be receiving phone calls from trusts (not just LTHTr) to verify payments.
If you have any issues with invoices not being paid please get in touch with the LOC and we will help and support you where possible.