Members in England can now submit their annual written complaints data to the BSA, including any null submissions if they have not received any complaints.
The collection period covers 1 April 2024 to 31 March 2025. The annual GOS complaints submission national briefing from April 2025 includes guidance notes for completing the submission. If you have any questions, please email the BSA provider assurance team at pao@nhsbsa.nhs.uk.
You can submit your complaints data online by 11:59pm on 6 June 2025.
