Please note that changes have been made to NHS 111 when calling as a Healthcare Professional, following an option being included for Mental Health. Please note the changes below
The Healthcare Professional option is now Option 3, then Option 3 again as follows:-
‘Thank you for calling NHS 111, Please press 9 to continue;
- If your call is about physical health, Press 1
- If you are in Mental Health Crisis Press 2
- If you are a Healthcare Professional or Lab Technician Press 3
- If you are ambulance crew, Press 1
- If you are calling from a Care Home, Press 2
- For any other Healthcare Professional Press 3’
